FAQs

Freeze Dried Fruits FAQs:

1. What is freeze drying and how your freeze dried fruits are prepared?

Our freeze dried fruits are prepared using a sophisticated freeze-drying process where water is removed from the fresh fruit in a cold (freezing) vacuum condition, leaving behind the true essence of the fruit in a light and crispy texture, while securing their nutritional values.

2. Is freeze dried food healthy?

Yes! We do not add any sugar, preservatives, chemicals, or other additives to the food we freeze dry. The freeze drying process is healthier than high sodium-based canned food and dehydrated food. You get the most nutritional value of the food through freeze-drying than any other drying process.

3. What are the benefits of freeze dried fruits?

There are many major benefits of freeze dried fruit, including:

• Light, flavorful and crunchy
• Retain nearly all the nutrients of fresh fruit
• long shelf life
• Convenient—having natural fruit at your fingertips all the time!
• No added Sugar, additives, preservatives or color
• No fat, no cholesterol and low in calories

 4. What does freeze dried fruit taste like?

Imagine the ripest sample of fruit and then, instead of juicy and soft, it’s airy and crunchy.

5. What other ways can freeze dried fruits be consumed besides snacking?

Our freeze Dried Fruits, like any other freeze dried fruit, is a very versatile ingredient in the kitchen. They are the perfect complement for your cereal, yogurt, milk shakes, ice creams and even in baked goods. They are delicious no matter how you serve them.

6. What is the shelf life of freeze dried fruits?

Up to 24 months when it is unopened.

7. How long does freeze dried fruits last after opening?

Although our freeze dried fruits come in stand-up resealable pouch, we recommend to consume it within 24 to 48 hours after opening to enjoy maximum freshness.

8. Can freeze dried fruits turn soggy?

Yes, freeze-dried fruits can turn soggy because of the way they are dried. They absorb moisture quickly when exposed to air. They can also turn soggy at high temperatures (i.e., inside a car’s trunk on a hot summer day) even when left unopened.

9. What do you do when freeze dried fruit is no longer crispy?

As a general recommendation, we advise users to store unopened packages in a cool, dry place. To maintain the crispiness of the Fruit. Reseal the package properly and/or refrigerate unfinished bags. Refrigeration can rejuvenate the crispiness of freeze dried fruit to a certain degree.

10. Is my satisfaction guaranteed on your products?

Yes, we guarantee 100% satisfaction with all our products. We only use premium grade fruits so you can expect nothing but the best and can enjoy its rich taste, flavor and crunchiness. If for any reason you are not satisfied with our product, please contact us.

Superfood Powder FAQs:

1. What are superfoods?

There is no exact definition of what makes a “superfood.” The term “superfood” is a fairly new term referring to foods that offer maximum nutritional benefits for minimal calories. They are packed with vitamins, minerals, and antioxidants.

2. Where should I use Fruit powder?

The possibilities are endless but here are some common uses of fruit powder: sprinkle on low fat greek yogurt, use with hot cereal, fold into granola, breakfast smoothies, add to milk for a fruity kid-approved treat, use in fruit sauces and compotes, add to baked treats, fold into muffins and breads, use in frosting for natural coloring, roll raw truffles in fruit powder.

3. What are the benefits of using fruit powder instead of fresh fruits?

Fruit powders are easy to preserve, transport, store, and use. And they last much longer than regular fruit. They are best used as a supplement to a well-balanced diet and as a substitute in cooking and baking. Research studies suggests that if there is one thing, we should stay away from, it is refined sugar. Over the years fruit powders have become a healthy choice for a natural sugar substitute.

4. Is the whole fruit used when making this powder; including the skin?

Whole fruit 'excluding the skin' is used in making this powder. So, it’s only the fruit, but not the peel.

5. Is the Java plum freeze dried or dehydrated Java Plum powder?

It is not freeze dried but air dried while converting fresh fruit slurry into free-flowing powder form.

6. How much sugar is in Java plum powder?

For a serving size of 5g, there is approximately 4g of natural sugar in java plum powder. There is no added sugar.

7. Is Strawberry freeze dried or dehydrated strawberry powder?

Our strawberry powder is made by spray drying of fresh strawberries.

8. Is strawberry powder made with whole strawberry or freeze-dried strawberries?

It is made with whole strawberry. Not with freeze-dried strawberries.

9. How many serving per 6oz package?

For 6 oz. (170 g) package, there will be 34 servings per package.

10. Does this powder contain Maltodextrin?

Yes, it contains minimal amount of maltodextrin which is needed for the processing to prevent clumping and to maintain the free-flowing texture of the powder.

11. Is this product free of gluten?

Yes. All our fruit powders are Gluten free and Vegan friendly.

12. Where I can find nutritional information?

Please refer to the back label in picture section of the product.

13. Are these powders tested?

Yes, we test each of our products for pathogens and heavy metals.

14. Is the package recyclable?

All our powder product comes in resalable standup pouches which are recyclable.

 

Soap FAQs:

1. Is your soap handmade?

Yes, all our sops are Handmade.

2. Can you use this every day or even twice a day?

Yes, it's soap. You can use as many times as you want in a day, or every time you wash your hands.

3. Why should I switch to natural soap?

It is made with 100% natural ingredients with great fragrance and have no toxic chemicals. It provides rich lather and silkier skin. Glycerin helps maintaining moisture in the skin. It is packed with antibacterial, anti-microbial, anti-inflammatory, and other health-promoting properties.

4. Can I wash my hair with this bar soap?

Absolutely, YES! Our soaps have coconut oil which provide wonderful conditioning for your hair and scalp. Just as different people's skin requires different levels of moisture, you'll need to test out which of our soaps gives your hair the look and feel you want.

5. Are these soaps Vegan?

Yes, all our soaps are Vegan friendly except our Goat Milk & Rose soap.

6. Are these soaps Gluten Free?

Yes, all our soaps are Gluten free.

7. Does this product contain peanuts?

No.

8. Where I can find the list of ingredients?

Please refer to individual soap side label in product picture section for the list of ingredients of each soap.

9. I have sensitive skin, can i use handmade soap?

Yes. For those of you with sensitive skin, we recommend that you do try a handmade soap.

10. How long does a bar of your soap typically last?

A bar of our soap lasts between 3-4 weeks. This is based on normal use.

11. What should I do to make my soap last longer?

Let your soap dry out between uses, by putting your soap on some kind of a soap dish that allows air to circulate around the bar. Do not leave the soap in puddle of water after or before the shower. It will lather more in soft water.

12. What's the size of your soap?

Our soap bar weight 4.2 OZ (120 gm) and it is approx. 3”Long X 2”Wide X 1”Thick.

 

Ordering our products:

1. What are your business hours?

Our Online Store operates 24 hours a day, 7 days a week. Our customer service hours are Monday to Friday from 10 AM to 4 PM Eastern Standard Time in USA. You can always reach us via Email: info@satvikzone.com

2. I don't see my question answered here?

We've made an attempt to answer all questions, but if you have a question that's not been answered, please use our contact form and we'll get right back to you with the answer. If it's something that we think others might benefit from, we'll add it to this page.

3. Do you have a catalogue?

We sure do, and you can download a pdf of our retail/wholesale catalog right here.